Troubleshooting

Small knowledge base on commonly seen issues and how to troubleshoot them.

Invalid characters being shown on translated content

This is an encoding problem, usually in the Confluence installation.

You can learn more about Confluence's encoding requirements here https://confluence.atlassian.com/display/DOC/Configuring+Character+Encoding
You can troubleshoot the encoding of the installation by following the guide at http://CONFLUENCE_URL/admin/encodingtestrun.action

One thing to check is the file.encoding property. For example, one setup with errors had

So the system property needs to be added and Confluence restarted

Dfile.encoding=UTF-8

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